Welcome to BusinessOpsSolutions, your strategic partner in driving operational excellence, enhancing business resilience, and supporting sustainable growth. With a wealth of over 15 years of international senior leadership experience across sectors such as MedTech, Energy, Finance, ESG, iGaming, and Non-Profit, we provide practical and actionable solutions specifically designed for startups and SMEs.
We specialize in supporting startups, scaleups, and SMEs seeking to strengthen their operational foundation, enter new markets, or scale sustainably. Whether your organization needs a hands-on interim COO, an operations architect, or a project-based consultant, BusinessOpsSolutions is your dedicated partner for achieving lasting success.
Fluent in both English and Spanish, we empower organizations to thrive in today’s dynamic business environment by embedding robust governance structures, optimizing business processes, and facilitating data-driven decision-making.
Proven Track Record: Successfully built and scaled organisations, departments, and business units from inception, both in Europe and internationally.
End-to-End Solutions: Delivering comprehensive strategies for operational transformation, covering everything from process analysis to hands-on implementation.
Certified Expertise: Accredited in Change Management (Acuity Institute), Six Sigma Black Belt, and advanced business systems and compliance frameworks.
Multilingual & Multinational Experience: Extensive project experience across Germany, the UK, Spain, Netherlands, Malta, and Latin America.
Operational Excellence & Process Optimization: Streamline workflows, align teams, and establish scalable systems to maximize efficiency and profitability.
Go-To-Market Strategy & Business Readiness: Develop and execute go-to-market strategies that accelerate market entry, drive customer acquisition, and support recurring revenue growth.
Risk Management & KPI Frameworks: Assess operational risks, implement robust internal controls, and deploy KPI systems for continuous performance monitoring and improvement.
Change Management & Transformation: Lead and deliver successful change initiatives, ensuring stakeholder engagement and seamless transitions during periods of transformation.
Crisis Management & Business Continuity: Navigate operational crises, mitigate risks, and reinforce long-term resilience with effective incident management and recovery plans.
Compliance, Governance & Regulatory Readiness: Prepare for and maintain compliance with standards such as ISO 27001, ISO 13485, SOC 2, GDPR, HIPAA, AI Data Governance, AI Ethics, and other industry requirements across regions.
Technology & Automation Enablement: Integrate CRM/ERP systems, workflow automation, AI Governance & Ethics frameworks, and reporting tools (including Salesforce, HubSpot, Microsoft, Atlassian, Power Automate) to boost operational efficiency.
At Business Ops Solutions, we help startups and SMEs turn complexity into clarity.
Founded by Patricia Afonso, a seasoned COO with 25 years of international leadership, we specialise in building operational backbones that enable organisations to scale with confidence. From governance and compliance to finance, HR, and systems integration, we bring the structure, discipline, and agility that growing businesses need.
Our mission is simple: to make your organization investment-ready, resilient, and positioned for sustainable growth without the overhead of a full-time executive team.